De-Escalation Techniques

This free, interactive online training explores ways to recognize and manage one’s own stress as well as ways to de-escalate a crisis. Participants can expect to learn how to recognize compassion fatigue and burn out. Assess your level of stress and anger, along with the effects and ways to manage those effects. The crisis cycle will be discussed along with tools and techniques to de-escalate a crisis.

School professionals, first responders, social workers, therapists, and direct support providers are encouraged to attend. After attending you will be able to:

After attending, you will be able to:

Differentiate between compassion fatigue and being burned out
Recognize a power struggle and ways to avoid it
Identify ways to effectively de-escalate a situation

2 Social Work CEUs are available for this training.

Online Training Information:

January 8, 2025
10:00am – 12:00pm

Training Location:

Zoom Meeting (a link for accessing will be sent upon registration)

For questions or help to complete the form, please call 855-558-4296 or email PBS@hsc.wvu.edu.